![]() ![]() After that, press the " Volume Up" to enter Download mode. Then, press and hold the " Volume Down", " Home" and " Power" buttons together for seconds. Then, you'll get a file with the extension. If you don't know your device model, just take a look at the back of the battery. Please install it manually.ĭownload flashing package onto your computer at first from Samsung Updates. If the USB driver of Samsung is not install probably. Please uninstall Samsung Kies if installed on computer, for it usually interferes when flashing with Odin.ģ. You're going to use Odin3 for help, so please download it in the first place.Ģ. If you want to try flashing ROM, please check out these things ahead of time.ġ. If you're new to mobile phone, you'd try the second method to be safe. However, it's a bit complex in the process of ROM flashing. All you have to do is to wait until the process completes.įlashing a new ROM means to re-install the firmware on your Samsung, so this way might highly possibly fix your firmware upgrade problem. When done, it goes to recover your device automatically. The software begins to download the matching recovery package now. Press the "Volume Up" to enter Download mode. Press and hold the "Volume Down", "Home" and "Power" buttons at the same time.ģ. When in, please select " Start" to go on.Ģ. ![]() Please follow the on-screen steps and put your Samsung into Download Mod e so that the software can download recovery package to repair your issue. ![]() Note that you can check out device info from the back of the battery. Then, browse " the disclaimer" before you click on " Confirm". If your device model is not yet supported, please submit your device info as to help us improve our service. Then, you need to choose " Device name" and " Device model" from the list. Now, please connect your Samsung with the program via USB cable. In your case, please select " Others" and click " Next" to go on. There are five options of different fault cases for your reference. Note that in the case of data loss, you're strongly recommended to extract data from the Samsung through the first functionality. After finishing the installation, please launch the program and select " Fix Device" under "Broken Android Phone Data Extraction". You can click on the above button and download it onto your computer. Please give it a go with Android Data Extraction. Wait until the process is done and see whether the issue is resolved. When it completes, select " wipe data / factory rese t" in the same way. Select from Recovery Mode menu " wipe cache partition" via "Volume Down" button and use "Power" button to confirm your step. Hold down " Power", " Home" and " Volume Up" buttons together until you see Samsung logo screen. Press and hold down " Power" and " Home" button until the screen dims. Select " Factory data reset" to reset your Samsung.Ĭase 2: Your Device Stuck on Firmware Upgrade Issue Screen Then, please follow the instructions as below. However, this would erase all your data currently stored on the device, so having a full Samsung backup is necessary in advance. If you've temporarily got rid of the warning screen, you can try to restore your Samsung to factory settings.
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